Guides · Published 13 October 2026
How to keep track of every garment in a laundry or dry-cleaning shop
Count every garment in at the counter, tag the bag, and note damage before the customer leaves. Then move the lot through wash and press as one, and only mark it ready when every piece is accounted for again.
1. Count in at the counter and say the total
Count the garments with the customer standing there. Tell them the total out loud, and write it on the lot. A count made in front of the customer ends most arguments later.
2. Tag the bag, and tag garments when you need to
One bag tag is enough for most lots. Add garment tags when you want to follow single pieces. A tag or a scan only saves you time; it never replaces the count.
3. Note damage against the garment
Write down stains, a missing button or a colour risk at intake, against the garment it belongs to. Nobody then argues about it at collection.
4. Move the lot as one
Take the lot through wash and press together, under one lot number, so you always know which stage it is in without asking around.
5. Check the lot before you call it ready
Count again. A lot is ready only when every piece is accounted for and every open problem is closed. If one piece is missing, the lot is not ready yet.
6. Tell the customer it is ready
Let the customer know the same day the lot is ready, so it does not sit on your shelf.
7. Collect by UPI or cash against the lot's invoice
Take the payment when the customer collects, and record it against the invoice for that lot, with any advance already taken off.
8. Follow up on balances, oldest first
Keep a list of customers who still owe you, longest unpaid at the top, and send each one a short reminder.
Where Tuskit fits
Tuskit follows this path for laundries: garments counted and tagged at intake, damage noted, a lot that can be marked ready only when every piece is accounted for, the customer's status on their own Tuskit Link, payment by UPI or cash on the lot's invoice, and a list of who still owes you. See the laundry page for how it looks.